Most standard Orders are shipped within 1 – 2 working Days, Bespoke Orders & Special Projects would normally be shipped within 5 – 10 working Days.

Most orders are shipped by UPS or DHL directly from the UK.  

There is Free Delivery for orders over $200 on products that have a Add to Cart Button, for heavier products you will find a Add to Quote Button which allows us to give you an accurate shipping quotation (see more information). 

Orders under $200 (where you can see the Add to Cart Button) are charged at $40.

Sales Tax:

The products are shipped from the UK with No UK Sales Tax included, the buyer will be liable to any U.S. Sales Tax being charged by the Courier or U.S. Authorities.

Lithium Batteries:

Lithium Batteries (where required) will be supplied on all orders over $200, orders under $200 Will NOT include Lithium Batteries (due to new shipping rules on small parcels).

If you have questions please Contact US.


Ultra Secure Direct are based in the UK, and ship our products directly to our customers in the U.S. however in the unlikely event you want to return the goods we have a returns office located in Houston (full details below).

U.S. Address:
Ultra Secure Limited.
10685-B Hazelhurst Dr. # 23145.
Houston, TX 77043.

Please Note:

If Deliveries are delayed with the Couriers due to circumstances beyond their control such as severe weather conditions or traffic accidents, we are afraid we cannot be held responsible, although we would always work with our customers and couriers to provide the best possible solutions.

Special Orders:

For special order deliveries, despatch may be delayed (please contact us).